- 1 gerber life insurance reviews
- 1.1 Gerber Life Insurance Review 2018
- 1.2 Gerber Grow-Up: A Closer Look at Juvenile Life
- 1.3 47 Gerber Life Insurance Consumer Reviews and Complaints
- 1.4 Gerber Life Grow-Up ® Plan Reviews
gerber life insurance reviews
Gerber Life Insurance Review 2018
- Known for its Gerber Life Grow-Up plans, which provide life insurance on children.
- Offers term and whole life for people who need small amounts of coverage.
- Whole life available for seniors age 50 to 80 with no medical exam required.
Gerber is best known for its life insurance policies for children, but the company also sells small term and whole life insurance products for adults. Gerber is one of the largest U.S. insurers selling life insurance directly to consumers, rather than through agents.
If you’re considering buying life insurance on a child, it’s important to look past the sales pitches and consider the pros and cons of the purchase. Your money may be better put elsewhere, such as a college savings plan.
A.M. Best financial strength rating: A (excellent)
Gerber’s financial strength is “excellent,” according to ratings agency A.M. Best.
Financial strength is important because it indicates how well an insurer can pay claims. It’s especially important when choosing a life insurance company because claims might not be made until many decades after a policy is purchased.
Consumer complaints: Better than the median
Gerber drew fewer than the median number of complaints to state regulators in 2015 for a company of its size, according to the latest data from the National Association of Insurance Commissioners.
The association assigns a complaint ratio score to insurance companies, based on the number of complaints to state insurance commissioners, adjusted for market share. The median score is 1. A score less than 1 means fewer complaints. Gerber’s score for individual life insurance in 2016 was 0.68.
Gerber life insurance coverage options
Gerber’s offerings for children and adults include:
- The Gerber Life Grow-Up Plan is a whole life policy for children with coverage options of $5,000 to $50,000. Parents, grandparents and legal guardians can apply when children are between 14 days and 14 years old. The coverage amount doubles at age 18, and the child becomes the policy owner at age 21.
- The Gerber Life College Plan is pitched as a college savings plan that doubles as adult life insurance. The product is an “endowment life insurance” policy, which pays out a lump sum on a certain date or when the insured dies, whichever comes sooner. Typically a policy would insure a parent, and the maturity date would be timed to coincide with a child’s high school graduation. Coverage options range from $10,000 to $150,000.
- Gerber’s term and whole life policies for adults are available in amounts of $25,000 to $150,000.
- The guaranteed life insurance plan is a whole life policy for seniors between ages 50 and 80. Policy amounts range from $5,000 to $20,000. The policy is designed to cover funeral and other final expenses. Applicants cannot be rejected and there are no medical exams or health questions to answer.
Gerber life insurance plans are recommended by many of the people who use the company. It’s a grow-up plan that offers an increase in the amount of insurance as the child gets older. Many people feel that they have security when it comes to the life insurance plans that are available. Signing up is easy to do as you simply have to complete a short application online or through the mail, selecting the amount of insurance that you want for your children or grandchildren. There are many grandparents who choose Gerber for their grandchildren so that they know they are cared for in case something happens and the parents are unable to provide for them.
One of the things to pay attention to is the amount of marketing materials that are sent with the enrollment packet. You’ll receive all of the information related to your policy, such as the increases in the amount offered when children reach a certain age and how much you pay into the plan each month. However, the other information that is sent really isn’t that important because it’s simply giving offers from other companies that deal with children. If you do choose to enroll in other offers, then this is a good way to mail everything off at one time so that you don’t have to worry with it later.
Another concern that people have is that they can’t upgrade to the next level online. While this might be a deterrent for some, the issue has a simple remedy in that all you have to do is call the company to request the next level of coverage. However, if you enroll in a higher level of coverage, you should know that the monthly payment will be a little bit more than what you’re paying. Another issue that some people have is that they don’t receive the bill until the payment is past due. A way that you can remedy this is by receiving email statements. This will help to ensure that you know when the monthly payments need to be paid so that coverage can continue.
The policies offered by Gerber offer protection for children and grandchildren in the event that something happens while the child is under a certain age. For most people, that’s 18 or 21. Policies are paid if there is a medical event or if there is a car accident that claims the life of the policy holder. When children reach a certain age, there is an option to renew the insurance for themselves.
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Gerber Life banks on two things to sell their insurance policies – a well-known trusted name and a cute baby. Life insurance and college savings products sold by a company that manufactures baby food may sound disconnected. However, Gerber’s Grow-Up Plan – their best known product – is a popular choice for parents who have already gained trust in the brand. In addition, their College Life plan may appeal to those looking to secure money for college without risky investments.
How well the Gerber Grow-Up Plan and College Plan live up to their promises are a big part of the overall picture, but there are also a few other insurance products from Gerber worth looking into. Additionally, we will look at Gerber Life’s reputation as an insurance company, and what kind of value their products offer in the long run.
Gerber is one of the best-known companies in America, with a wholesome image that dates back to 1927. Daniel Frank Gerber, who owned a canning company, founded Gerber in Fremont, Michigan when he started marketing his wife’s homemade baby food. Within a year, the company’s products were being sold nationwide and eventually around the world. Today, Gerber has a majority hold on the baby food market in the United States.
Gerber Life Insurance Company was created as a subsidiary of Gerber Products Company in 1967. The company was created for direct-marketing life insurance sales to parents, providing life insurance policies for children and adults alike. Gerber Life Insurance operates independently from the baby food side of the company. However, the entire Gerber company, including Gerber Life, was acquired by Nestle in 2007 in a multi-billion dollar deal, making it part of an enormous powerhouse in the food industry.
Gerber Life writes insurance through all 50 states, Puerto Rico, and Canada. Their Grow-Up Plan and College Life plans are their best-known products. The College Life plan is advertised with a promise to help parents save for college with a low-risk method. This promise has made Gerber Life one of the biggest direct-marketing life insurance companies in the U.S.
Not only the Grow-Up plan, but all of Gerber’s life insurance products are marketed as providing for the financial future of children. The products were created for parents who are concerned about the high cost of college, as well as providing for their children in the event of their deaths. While many other companies sell juvenile life insurance, Gerber is probably the most recognizable brand for the product.
Gerber Life’s headquarters remain in Fremont, Michigan, with an additional headquarters for the Canadian division in Toronto, Ontario.
Policies are sold directly, so there is no agent as a middleman. Online quoting and applications are available through a simple and straightforward system.
Gerber’s life insurance products are available not just for children, but for adults as well. Their juvenile products are definitely the company’s bread and butter, with their Grow-Up Plan probably being the best-known juvenile life insurance option on the market. Gerber also has a toe in the health insurance market with an accident insurance plan.
Gerber’s flagship plan, this is a whole life insurance plan designed to allow parents to purchase life insurance for a child with lifelong coverage at the same low premium.
Because children can obtain coverage easily and at very low rates, the Grow-Up Plan ensures the child will have coverage into adulthood without the higher premiums. It also ensures coverage even if the child is later diagnosed with a condition that might make getting life insurance difficult.
The Grow-Up Plan can be purchased for children between 14 days and 14 years old. At 18 years old, the coverage automatically doubles (if you had a $10,000 policy, it will now be a $20,000 policy) with no premium increase, and at 21 the child takes over the policy, which continues for as long as the premiums are being paid. There’s also an option to increase the coverage at this point, although coverage increases do mean paying higher premiums, as they will be charged at standard rates.
The Grow-Up Plan also comes with a cash accumulation account that allows extra benefits to grow over time. It is designed to eventually equal the amount paid in premiums, and can be borrowed against.
Coverage is available from $5,000 to $50,000, which means that when the policy doubles at 18, the maximum coverage under the original policy would be $100,000.
Known as an endowment life policy, the Gerber College plan is a life insurance policy that doubles as a college savings fund – or really as a savings fund for anything, since there’s no requirement that it be used for college. This policy is marketed as the only college savings plan that also provides life insurance, and it’s pretty unique in the insurance industry.
The plan allows parents to choose a monthly premium amount, which won’t increase over time, and to select a maturity date for the policy, which can be between 10 and 20 years.
The plan will pay out either at the maturity date or upon the death of the policyholder, making it something of a term policy with a guaranteed payout. Gerber promises a payout of between $10,000 and $150,000, as long as premiums are paid. The amount of the payout depends on how much the parent decides to pay each month. Gerber states that the premiums will be invested carefully with low risk, this allows them to guarantee the policy payout.
Although this plan is advertised as a college savings plan, it doesn’t have the tax benefits that come with a plan like a 529. The payout from the plan will be taxed, and premiums are not tax-deductible. As a result, parents will lose some of the policy payout to taxes.
Since the policy pays out on the death of the policyholder, it also doubles as an adult life insurance plan that can help provide some security for the child in the event of a parent (or whoever started the policy) passing away.
The plan’s appeal is obvious; simple, low-cost, and low-risk. All of which are likely to seem attractive to many parents. However, most financial experts don’t recommend this policy as a solid college savings choice, and the internet is full of articles explaining why, such as this one from Business Insider. These articles tend to point to the issue mentioned above – the lack of tax protection for the money, along with some other issues that make a regular college savings plan and separate life insurance plan generally a better value.
Gerber offers term life insurance for adults that functions much the same as most term policies. The coverage is in place for a certain period of time, and then the policy expires.
One option on the Gerber term life policy is what is often known as a “simple” policy; it requires no medical exams and is easy to get for customers aged 18-50. With this option, the maximum coverage is $100,000, which is close to the overall product maximum of $150,000.
Terms are available from 10 to 30 years, and Gerber guarantees the premium for the duration of the policy.
Gerber’s whole life plan is a basic permanent life insurance product that provides lifelong coverage at a locked-in rate. The plan also includes a cash accumulation account that can be used to obtain a loan if needed.
Like the term plan, Gerber offers a simple version of the whole life policy that provides coverage up to $100,000 without a medical exam (for those who fit the same age parameters.) Again, the top limit of coverage is a total of $150,000.
Guaranteed Life Insurance Plan
This is a whole life plan that is aimed at people aged 50-80. This product can be thought of as a final expenses plan – the coverage offered is from $5000 to $20,000, and was developed to help loved ones pay for funeral and other expenses.
This plan is guaranteed in that those who fit the age group will be approved for the coverage without a medical exam, and regardless of health status. As a whole life plan, coverage lasts until the policyholder’s death, and it also includes a cash value accumulation account.
Gerber’s Accidental Death policy provides benefits for accidents resulting in disability or death.
The plan provides coverage from $20,000 up to $100,000. There is no medical exam and no health questions for applicants between the ages of 19 and 69; Gerber guarantees approval.
Gerber Grow-Up: A Closer Look at Juvenile Life
Since the Gerber Grow-Up Plan, which is a juvenile life insurance policy, is one of the most popular products sold by Gerber, and since juvenile life is often misunderstood – it’s worth taking a closer look at how they work, what value they offer, and how Gerber’s policies stack up.
A juvenile life insurance policy is simply a whole life insurance policy that insures the child, but is paid for and owned by the person who took it out – usually a parent or guardian – until the age of 21. Once the child is of age, they become the policy owner, and policy stays in force as long as they pay the premiums. Whether the now-adult child pays or the parent continues to pay is up to the individual.
The main benefits of a juvenile life insurance product are a locked-in premium and the certainty of coverage for as long as the premiums are paid, regardless of changes in health status.
The Gerber plan adds an additional benefit, which states that the policy amount will double when the child turns 18, so that the insured is now paying the same amount for twice the coverage. We’ll take a look at how that works out premium-wise in the next section.
There is also a cash accumulation account, which can be borrowed against – with interest – if needed. Gerber promises that after 25 years, the cash value of the policy will be equal to or greater than the total amount of premiums paid over that timeframe.
There are a couple of things to consider before you buy a policy like Gerber Grow-Up.
If the child decides upon adulthood to pay the premiums, but wants additional coverage, they’ll pay for it at standard rates. Even then, Gerber only offers a maximum of $150,000, which won’t be enough as the now-grown-child begins to add dependents and assets over time.
In addition, life insurance is generally intended to cover things such as lost income and debts when the insured passes away. Those things aren’t necessary upon the death of a child. Certainly the insurance payout can help to pay for final expenses and allow the family some time to grieve by covering lost wages. However, there are other ways to get that kind of coverage – such as a rider on a family life insurance policy – this option will cost less and provide more coverage overall. In general, juvenile life might not be the best use of your life insurance dollar.
Gerber Life’s maximum coverage for a term life policy is $150,000, which is lower than our usual test rate policy.
Geber does provide instant quoting; all you have to do is enter your state and a few basics, and you’ll be given a list of premium amounts for various coverage amounts.
For example: In California, a 30-year-old male- non-smoker can get $150,000 worth of coverage on a 30-year term plan for $37.64/month.
A whole life policy for the same person would cost $130.50 per month.
These premiums are not terribly expensive on a monthly basis, but they provide significantly less coverage amounts compared to other policies with similar premiums (especially the term policy).
Since Gerber really pushes juvenile life insurance, we ran a quote on the Grow-Up Plan as well. For a 5-year-old boy at the maximum coverage level of $50,000, the monthly rate is $39.36. That coverage doubles to $100,000 at the age of 18 with no increase in premium.
A $100,000 whole life plan from Gerber for an 18-year-old male is quoted at $70 a month. Taking a look at these numbers, the Gerber Grow-Up Plan seems to offer an ok value in terms of whole life, giving the same amount of coverage for an 18-year-old male for half the price, and locking that price in for the rest of his life.
Interesting about these numbers is that for 13 years, the parents would have been paying $39.36 for only half that coverage – $50,000. Which works out to about the same price as the adult whole life prices at the age of 18 – when a $50,000 policy can be had for $37/month. What that means is that up until the doubling in value, the Grow-Up Plan rates are really about the same as an 18-year-old adults rates. It’s once the benefit doubles that the policy shows value.
That said, a rider on an adult policy to cover children would generally still cost less than this policy.
Geber does not have an online claims form, but this isn’t surprising for a life insurance company. There are two options for reporting claims:
- 1-800-628-0560 – Open 8 a.m. to 7 p.m ET. Monday through Friday an 9 a.m. through 5 p.m. on Saturdays
- Direct Mail:
Gerber Life Insurance Company
Claims Processing Unit
445 State Street
Fremont, MI 49412
Health Insurance claims can be filed through a different phone number at 1-866-846-9993. This office is only open Monday through Friday, 8 a.m. to 5 p.m.
They can also be filed by mail at:
Gerber Life Insurance Company
Overland Park, KS 66225-5326
Claims processing time varies, again not surprising for a life insurance company; life and health claims require different procedures and processes than auto or home claims.
This type of claim generally requires forms and other documentation, which can take a while to have processed. Gerber does promise to make the claims process as smooth as possible, and since life insurance claims are never filed under pleasant circumstances, that’s something any insurer should provide.
As to whether or not Gerber lives up to the promise, that’s something we will look at in the next section, when we take a look at the company’s reputation and reviews.
Although Gerber Life Insurance is not BBB accredited, but they do have an A+ rating. There have been 79 complaints against the company in the past three years, with 21 of those closed in the past 12 months.
Normally insurance companies focusing on life insurance do not get as many complaints as auto and home insurance companies, so the number of complaints does raise a bit of concern to see more than a few.
There are a few other reviews of Gerber Life around the various review sites, but even fewer that offer any real information.
Beyond that, there are a few typical insurance company complaints, but they are so few that it’s hard to see any real cause for concern.
Gerber Life has a strong reputation with many years of life insurance experience. They offer a very simple way to get life insurance, with many options that do not require a medical exam and fast approval. That makes their products appealing to many people. Their products, however, are lacking in a few areas.
First of all, their popular Grow-Up and College plans are of dubious value, and there are other solutions that are both a better investment and a better use of your insurance dollar. Gerber’s plans do have their merits, but those merits struggle to balance the scales in terms of value.
Gerber’s main life insurance plans max out at $150,000, which for many people won’t even come close to covering their life insurance needs. That amount is lowered to $100,000 if you want approval without a medical exam. In return for those benefits, the premiums are reasonable, but not so low as to make the policy an irresistible deal. Most people will be able to get a larger amount of coverage elsewhere and still pay a really reasonable rate. Particularly, when it comes to term life insurance – where most people aim for a higher death benefit to cover the shorter-term financial needs during a child’s youth.
Overall, Gerber’s products are limited and do not bring enough value to make them a top choice for life insurance. Most life insurance customers will get more for their money and a bigger range of options elsewhere.
For a list of companies that we recommend, visit our Best Insurance Companies page.
I am a former insurance agent and banker turned consumer advocate. My priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.
I’ve had a policy on my son for 14 years he was like 10 years old when I got the policy he was killed just last month he was 26 years old. I have always been the beneficiary and now Gerber Life refuses to pay out the policy because they’re saying that money is supposed to go to both parents when on the application it was only me no other parent and I was the only beneficiary they do not want to pay they also said that they need a detective named when there was no detective the County’s coroner’s office handled the case so they just don’t want to pay out the money I will make a complaint with State Department of Insurance for Consumer Affairs and I will call my attorney on this. This company needs to be shut down when you’re going through hardships death all kind of dysfunction in your life they don’t want to pay out the money that they owe. Also I have policies on grandchildren and other children that I’m going to shut down from Gerber Life they are full of schemes.
One year ago my mother in-law was put into hospice.
Letter # (1) to Gerber was informing them of this, and that my husband was now the executive to her estate with Power of Attorney (POA document sent) and to up date his name and our address on her account. Weeks went by – nothing changed.
We called them inquiring as to why? They wanted a second letter to update the address, even though they received the first letter and acknowledged he was POA for her. As POA he had to formally request an address change. So letter #(2) was sent.
When she did pass away, letter #(3) was sent with a copy of her death certificate requesting her name be removed and my husbands be inserted. I also called them and told them she was dead. Her name is STILL on the bills which we won’t pay.
Also, out of the three policy’s that she had purchased, 2 of them have not yet matured, so we can’t touch them until each child reaches 21 yrs. of age. We never see a bill for the higher policy worth 1500.00. They are slowly taking money out of it to keep the account current. However, they do send her a bill for the one worth 200.00!
If it weren’t for finding the original copies from Gerber we wouldn’t have even known they existed! After jumping through several hoops we were able to cash out one of the 3 accounts.
Such scam artists. Never by this crap.
Alexander Camarillo says
The information provided was very helpful. I think it may be too late for my situation? A few years back I purchased a small policy for my nephew in the form of the College Plan. Well, his parents have been doing quite well, as they too have a special fund set aside for his college years. Since things happen in life, I thought I might as well cash out the policy I have on him. Well, after many months of going back and forth with them on this, I have finally received a check. Now, keep in mind I am a teacher and the policy had a very small premium of $40..00 per month. When I saw the amount of $98.00, I was shocked. Grant it, I had only set it up for items like books and other things he might need for that first year.
It just seemed so easy, they took their monthly premiums each month from my account, for a few years yet, then they give me this token amount of sorry, “but we are in it for the money.” I guess I am just too trusting, not well-versed in finances and the world of insurance. Never again, at least I have my voice and I have shared my displeasure with this company openly with all my colleagues, and anyone else who asks. I should have visited this site first, but with teaching I just get so consumed. Keep up the nice work.
My wife, a cancer survivor, looked into getting Gerber insurance for our 3 girls.
They denied our girls because they couldn’t cover my wife!
I wouldn’t put a dime into any product they offer now.
They’re a sham outfit if this is how they conduct business!
Sadly, this is happening with many life insurance companies. In order for the children to have coverage, both parents need to have it as well. Once your wife is cancer free for a time, she can probably get some, and then you can get for your children also. If she has some coverage, another company will cover the children. Go with a reputable company, you get what you pay for.
I know this is almost a year old, but @Chris, that’s nonsense. I opened policies for my children with no requirement at all for myself. However, my INFANT, was denied. He was born with sickle cell, a blood disorder where they CAN grow up and have crisis (pain in the body). He’s Totally fine now. No issues at all and medical records to prove it. They sent me approved policies for my older children, but didn’t get the denial letter until long after. I had already called and spoken with a rep who informed me of the letter that was to be sent. Also, informing me that if I wanted to know Exactly why they denied an infant with no current issues, no hospitalizations, anything, that I would need to write them and even then due to HIPPA laws, they would have to write the response back to my doctor, which I think is complete Bull. If I’m the parent inquiring about why my infant was denied anything, why would I have to contact my doctor to make a visit to go read my mail. And the fact that I received such a vague letter to begin with was unprofessional to me. When I asked the rep how would she get my doctor’s info to send it because I wasn’t giving it because I felt all she was saying was wrong. She proceeded to let me know that they can pull up the medical records and doc info. Well if that is the case, why in the heck can’t they pull up and see that my child hasn’t had ANY issues?! I’m just so irritated with this company right now. And there’s no where to write to appeal this. Children can be born with things… See how they’re affected before making such a decision. He has a blood disorder that may or may not give him issues. There are people with the same disease, some I know personally that have no problems. They’re good into their 30’s, 40’s, 60’s, and 70’s. Yet, my infant is denied because they ASSUME something could happen in his Future.
I just wanted to say thank u for all the honest opinions and comments on the Gerber grow up plan. I was very excited about purchasing plans for my 3 children but reading comments on here and otehrsites I will def NOT do this. I will invest some other way in which I have control.
Thank You very much again and I hope everyone gets their problems straightened out with this company
I applied for Gerber Life Insurance for my son, he was denied due to the fact that he is Autistic. I was crushed when I called to inquire, and make it known I felt this was discrimination. I was told I’m sorry but we are in the business to make money, not loose money. Congrats to Gerber a real upstanding company. I guess my son doesn’t deserve life insurance since he’s plagued with Autism. I never bought another Gerber product since.
I too was decline because of Autism for my son. I have 3 kids 2 of my kids were approved but my son was not. So I cancelled my two kids life insurances. I don’t want my kids to have the hassle when pass down.
I wrote a full comment above about this same nonsense. Denied my infant for a blood disorder he currently had NO issues from, but approved my other children. I canceled the other policies also. Yet, they’re still sending me reminders about paying their bills… Yeah Right
James Anderson says
My son got a bill from Gerber Life Insurance in the mail today for a policy on child he doesn’t have. No-one applied for this policy. With the paperwork they sent, it honestly looks like they are phishing for a bank account number and social security number. Has this happened to anyone else?
The college plan is not worth the money. I was told initially that if I were to cancel throughout there would be a small fee, which is understandable, but if I wanted to invest elsewhere I could. When I canceled i received back not even 40% of what I payed into it because according to the customer service rep “It was a commitment and by canceling I didn’t hold up my end” tell that to the sales people then! I was never explained this and am furious that my daughter has lost all that money because of some stupid company. Grade for Gerber: F
Margaret Anne says
I have kept a Grow Up plan for my twins since they were 4 years old, they are 19 now. I called Gerber a couple of years ago while in financial straits (like so many other people) and considered cancelling the policy. I was told by a Gerber Customer Service Rep that if I just hung in there and kept the policy up until they turned 25, that they could cash it out at that time and they would get the full amount of every premium I’d paid in. I thought this would be a great way to help pay down any college loans so I’ve kept it up. I’m getting the feeling that that is not going to happen based on all the complaints here. Can I expect to get anything out of it if I just cash it in now? It’s not a huge amount of money but I’ve paid in approximately $2,500 over the last 15 years. Any idea how much I may be able to get out of it?
Thank you for any help you may be able to provide!
Eric Stauffer says
Hi Margaret Anne,
That is really going to depend on what your policy documents say. I would recommend going back through your docs (ask them for a copy if you lost them), and seeing what it says specifically.
If this is how the policy was written up 15 years ago, then I wouldn’t be too worried about them not paying. If this is not mentioned in the policy, then I would be a little more skeptical.
look at your paperwork and see if it states, “premium payout” after a number of years there are certain policies that will pay out the amount paid in, which is premium payout.
I am not sure if the grow up plans include a premium payout.
Tracy Baker says
My son wanted the cash value from his policy. He is 21 yrs old. When he called, the representative said that I would need to call, then I called and said my son wanted the cash value. He said for me to send a letter. I did that and nothing. When I called back, they told me, my son would have to call.
We have been getting the run around since November 2014. He did get a Gerber bag a few weeks ago, but wants his money.
bill fulkinson says
I have had this term life ins. for two years now. I wanted to borrow off my interest which was 190.00 my term payment to date is 800.00, I also have other ins as well like accident insurance for 50,000 and college for my grandson who was just born. Well things are tight and my daughter fell on hard times. 190.00 was all I could get.The problem is I never received it. Its been a month late now and they keep saying it was mailed out a week ago. I confirmed the address. Can I get back my money and i’ll save it myself??
My mom and I have been trying to cash my policy. We waited for the check. Mom called them and said it was denied. So mom called the lady and talked to both of us. She said she was sending the paper work she never did she just sent a letter to my mom and 1 to me. Not what I wanted. I want to surrender my policy today and want the money before Christmas….not happy with you at all.
Dorothy Wiley says
I have had this claim going on for 6 months. Back in FEB 2014 my daughter was married a little over a month before she was shot. I have had this insurance for almost 2 years on all of my children just in this case such tragedy happens. She lost her limb and has has been qualified as 100% disable and has been signed off from the doctor as 100% disable. Gerber wanted me to provide information that she was my dependent.
Well, I pulled back statements, provided car insurance that was clearly in her name but paid with my debit card to to make the payments. I also provided receipts of where and from whom I have brought bedroom and living room suits for HER and HER CHILD for HER a place to live. Before she could move out her home she was still living with me b/c there was a lot that needed to be done to the home that she was trying to remodel. Such as getting lights cut on paid by me, painting the walls paid by me. Records also shows she clearly has not been working and had no steady income for the year of 2013 – 2014.
Unfortunately, on the night of working to clean and paint her new home which she has not moved in there were guns shots sprayed throughout her home and she her arm was blown off. We don’t know why and who shot up her soon to be home March 2014. Currently we still have no suspects or leads. We don’t know the current situation of the home or who stayed there prior to the accident. I brought her a car while living in my home which was clearly in my name time of purchase and changed title little before the finding of her soon to be residency. I have brought her clothes, have receipts of buying baby pampers and baby clothes. She has doctors bills that will never probably be paid. At least the money should be provided for that and pain and suffering. She is currently now living back in my home b/c who wants to stay in house that has been left in such critical condition. Not only that, I had to get rid and sell the furniture I had paid for b/c she was experiencing nightmares and did not want anything that came from the house.
I was soon to find out this past Monday I was denied and reason showing was because she was married and I did not have enough proof she was my dependent. I did not claim her on my taxes for the year of 2014 b/c she claimed herself and her own child. She did get a child care credit and Head of House hold credit b/c at a point in 2012-2013 she had her own residency. Therefore, I was not able to show proof by taxes and even if so for 2013 she filed her own taxes again but just could not claim head of household b/c I claimed head of household in my own home. Her husband was incarcerated for the 2013-2014. They got married 1 month a few days prior to the shooting in prison. I also, provided proof he was in Prison. How can someone take care of someone else in prison? Now I agree I did not call to report the change but if I did what happens next? You drop me? What’s does this marriage/policy have to do with him? I have insurance on her and have had insurance on her way before she was married. And to top it all off he was in jail before and after marriage. I don’t understand What the marriage has to do with anything nor do I understand why am I reimbursed my money from the day of the marriage certificate if that’s the case. Therefore, You can just take my money and not provide the service.
I will get a lawyer and fight this just to make them look like the [Redacted] they are. I have literally went in debt borrowing loans, staying in hotels b/c we did not know if these criminals were coming to my home right now til this day. I borrowed from 401k and almost maxed it out. Her and her husband is at my home again with no where to go. This money that should be mine $30,000 is only here to take me out of debt and give this child of mine another chance. Life gave her another chance. Now she is having to start from scratch. I don’t understand insurance. Big old scam is what is it. I will not benefit from this. This amount won’t even pay the doctors expenses.I really feel this is a scam waiting to happen for anyone in the near future. If anyone out there knows of a good lawyer, please share. GOD bless!
I need help trying to lol for insurance for both myself (32)and my daughter (7) and I liked into gerber whole life for my daughter and as looking into whole life for myself. One of the things that came to my attention was what’s the difference with me getting term life and getting a savings for my daughter than getting whole life that builds cash value ? Also which one would be better term life or whole life not just with gerber but any insurance company. I know term is cheaper. But I need help on deciding please.
Eric Stauffer says
I can only speak in generalities, as I do not know your personal financial situation.
Personally, I think in most cases that whole life insurance is a rip-off. The cash value it accrues over time is a joke compared to saving the money yourself.
For the vast majority of situations, you can earn a lot more if you save yourself. You can read more about it in my write-up called Why Term is Better Than Whole Life Insurance.
i m trying to find a life insurance for my 5 months old son, after reading all the comments from real .. i can say , i don t want to put myself in trouble with those people. thank you all for sharing , you guys helping people like me get away from them. my question is ? do the money really double when he/she turn 18?
Eric Stauffer says
Before purchasing a life insurance policy for a child, make sure you understand everything about the policy, how much you will be paying over the policy term, and what it will ultimately be worth.
There are certainly cases where a policy makes sense, but there are many situations where they are a flat out rip off. I can’t comment directly on your situation, other than to say make sure you understand what you are buying.
Don’t have my child YET. But thanks for the info on Gerber Insurance.
Grace jones says
I just want to find out what the statute of limitations is on receiving the money back if you pay on the insurance for 18 to 20 years and see if I can get any money back that I paid on both my girls. Its been a very long time and I’m not even sure when the policy ended, but if there is anything you can let me know, thank you. Grace Jones
Eric Stauffer says
Based on your question, what is sounds like is you had a whole life insurance policy for both of your daughters through Gerber Life. Now you are wondering if there is any cash available, even though the policies expired years ago.
Let me start by saying if they were term life insurance policies, then the answer is no. There is no cash value attached to a term policy.
That being said, a whole life insurance policy generally has a cash value which can be withdrawn or borrowed against at a later date. If this is the case, you will want to contact Gerber Life directly and get copies of your original insurance documents. These documents should outline how long you have to get any cash value out of the policies.
Darrin Jones says
Hello Eric, I have been a customer of Gerber Life Insurance company for around 20 years and after an accident in 2007 I had to undergo 8 surgeries in 5 years to try and repair and finally had to amputate the right leg. Gerber Life denied my claim for dismemberment because I did not lose my leg in the initial accident. I feel very used that a company accepted my premiums for many years then tries its hardest not to pay you when your entitled to it. What is your opinion on this?
Eric Stauffer says
Let me start by saying I am sorry to hear about what you have been through. I cannot pretend to imagine what that must have been and continues to be like. And adding insult to the injury, having to dealing with your insurance company after the fact. I am not an attorney, so I cannot give legal advice. But what I can give is my opinion based on the small amount of information you have given me.
With a Gerber Life Insurance plan, there are probably going to be a few aspects to it.
First is the cash value saved up so far. If it is 20 years old, I can’t imagine it being more than a couple thousand dollars, and that may be generous. But lets say for example purposes, that if you cashed it out today you could get $2,000.
Second is the benefit amount they would pay if they approved the dismemberment claim. Again, I have no idea how much yours is, but lets say it is $10,000.
Third, I would look at the difference (ignoring taxes for this simplified example) which equates to $8,000. The way I got to that number is simply subtracting $2k from the $10k. That would mean the maximum benefit you could get here is $8,000 more than simply cashing the policy out and taking the cash value.
Now I would take a look at that number and try and figure out 1) if it is even worth it to fight over that amount, and 2) how could I fight it?
I am spit-balling here, but here are a couple ideas if you wanted to take them to court:
– Take them to small claims court yourself
– Find a lawyer willing to take your case on for free (pro bono)
– Offer a lawyer a percentage of the settlement amount if you win
Before any of that, however, I would probably pay an attorney a flat fee to look over my insurance plan to make sure there is even a chance I could win. Without looking at the policy, I have no way of knowing what clauses are in there that may be preventing a successful lawsuit.
The bottom line is just because an insurance company denies your claim, doesn’t mean that is the final verdict. You might also want to start with their internal appeals department if they have one, and document everything in the process. If all else fails, you can cash out the policy if there is any cash value. (As long as you no longer need the life insurance coverage.)
This advice should be used as a starting point for your research, and not a definitive answer. I do not know the details of your situation, so I must speak in generalities.
I wish you the best,
Jocelyn Campbell says
I know I am late on sending my thoughts on this, but the consumer could also file a complaint with the state’s department of insurance or department of consumer affairs. The department of insurance for California has various agencies and bureaus that look into consumer complaints for potential wrongful denials of claims.
call the insurance commissioner in your state thy will help you see how fast gerber changes there mind i used them when my mom passed away kemper would not pay off until i called the insurance commissioner when i call them kemper change there minds fast
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47 Gerber Life Insurance Consumer Reviews and Complaints
I purchased the Gerber policies for both of my grandson when they were born. For the past 23 years for one and 19 years for the other I have paid the premium annually. Both grandsons have asked to have the policies surrendered. I called, and waited and waited, to speak with a person about the process. paperwork would be sent to me and I was to return the completed paperwork and a copy of my driver's license, a check would be issued in 7-10 business days. NO CHECK has been received. Again I call and wait and wait--- I am told the check was written on the 7th of March. and it would take 7-10 business days. AS of today March 28th there is still NO check.
OK--- so the other grandson wants to surrender his policy and he is over 21 so he needs to call. He tries and tries on his breaks at work and can't get through as he waits and waits. I call for him and of course I wait and wait also. Finally a person and yes we will send the paperwork to you to give to him. You got it nothing. The kicker today I receive the annual bill for the first grandson's policy that is due in JULY but the statement says due 3/01/2018 - postmarked 3/12/2018. This is the most screwed up company, mismanaged, understaffed and over advertised company I have ever dealt with. I would recommend that NO ONE purchases insurance from them.
Resolution In Progress
I had a whole life insurance on my mom that was suppose to kick in after two years. I put my payment on auto pay quarterly. About 5 months to when the coverage would kick in, they suddenly said that the payment did not go through and I had no knowledge of it and my credit card denied declining it. I agreed to make the payment ASAP and they agreed but later refused and said I have to apply for reinstatement. I answered all the unending applications and sent 4 months payment in addition to the payment that I missed. They would not still reinstate it and stop picking my calls unless I call with a strange number then they would pick.
I contacted Dept of Insurance and the process was not progressing as I would want and decided to forget the policy. All the money that I paid before the two years was wasted cos they said it lost cash value because of the missed payment. Life Insurance policy is out for me; I will never go for it anymore; especially with Gerber. Maybe they are good with kid insurance but with adult insurance, Please do not have anything to do with Gerber.
We have received the concerns shared about the life insurance policy with our company and want to take this opportunity to respond.
We appreciate bringing these concerns to our attention. Our review has been completed and the case with the DOI has been closed at this time.
When premium payments presented for payment are not honored, notifications are sent to the address on file. There were three notices sent for this policy. When a policy has lapsed past the specified period, reinstatement forms are required with proof of insurability. When the forms are received, they are reviewed and processed with notification of results being sent back to the policy holder.
Gerber Life strives to provide excellent service and we are truly sorry if that was not your recent experience with us.
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This company does not seem to be very reliable. They make it look pretty and nice while they convince you to buy the policy. Then after that they won't answer the phone for information, and if they answer you they don't really know the answer to your questions. They leave you on hold and never answer back again. What a joke. First of all a good and serious company would never ever do such a disrespectful thing to their customers and second if they are that good they should have more workers to success the quality of customer service.
I started my policy in February 2016 the college plan for my Daughter. This policy is suppose to be paid in a period of 12 years so that means that I still have to do payments for 10 more years, but today Feb 22 of 2018 they sent me a piece of mail letting me know that I still have to pay for 11 more years? how come? Scammers. Gerber is stealing me a whole year of payments made and if I cancel the policy all I get is 1 thousand back, so that means they will keep more than half of the payments made. Be careful and do not make the same mistake.
What a crock! Automated services can be such a load of horse **! When I have an issue that I want to discuss with a representative outside of the scope of the Automated services I should be able to get a real person. It's like the company is hiding something. Make a payment; NO. Change you policy; NO. Make a claim; NO. Talk to a real person; SORRY NOBODY WORKS THERE! Push seven to return back to the automated service menu to better serve you.
My mother died June 2017 and I contacted the agent that issued my mom's life insurance policy. He stated he started a claim on my behalf. The agent provided the wrong name and address when filing the claim. I contact Gerber to correct the issue and I was told they had corrected their records. I am still receiving mail from Gerber stating they are unable to process my claim and it still has the incorrect name on the correspondence. When you call the wait time is 22 minutes. I have never experienced such incompetence with a business ever.
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I have Gerber Life’s Grow-Up plan for my daughter, which I’ve had for 21 years, and a life insurance for myself. And the value’s great considering the cost. With the one for my daughter though, after she reached 18, we’d go from $10,000 to $20,000, and it hasn’t done that. They advertised that on TV and things that I received in the mail.
When my daughter needed money for school, we were able to borrow against the policy and then pay it back, and it worked out well. We’ve done that twice, and the process is simple, there’s no delaying getting the check. It can either be paid back in full or monthly depending on what your circumstances are. And that’s a very good option. Everybody should have life insurance and I would recommend Gerber Life Insurance to anybody.
My grandmother had all of her grandchildren on an insurance policy until we made a certain age. She waited for us to graduate out of high school then she cashed them out and gave us the money to do what we had to do for graduation. I also started to apply with Gerber Life a month or two after I had my daughter. I signed up then they sent me back the paperwork to let me know what was available and what did I qualify for. I got the Grow-Up Plan and picked the $5000 to start it all off with. It was all done through mail and I didn't talk to anyone when I set it up. After a year or two, I upped it to the $10,000 value policy. I kept paying on it, making sure everything is correct, while her policy matures. I want to make sure that she can go and have money when she's ready to go to college.
I also got an Accidental Plan for myself and when I set that up, I talked to someone about everything that I needed to have and what part of my policy money will be distributed. They also told me how to set up the beneficiaries since my daughter was under the age of 18 and they were very knowledgeable about that. I love this company. Every time I have anything wrong, if I can't get it on the internet at home, they get everything I need done right then and there.
I tell my friends all the time, even my brothers, to go ahead and purchase from Gerber Life. I had one friend who just had a baby about three months ago and I told her, $3 a month is nothing for an insurance policy that her child can grow up into. By the time he graduates out of high school or need the money for college, or anything happens to her, he got something to fall back on. I also told her that she can pay for three or four months at a time and she doesn't have to pay Gerber until they are sending her a message telling her that she got a payment coming up.
A policy is the best something that grandparents could leave behind for the kids or their grandkids. They don’t have to work as hard as I do to get a head start in life. There's no harm, hassle or medical. I have two Gerber Life policies for my grandkids and setting it up was very easy. I did the application Gerber Life sent me, sent it in then I got an email. They informed me and I started paying. I pay yearly and it's been five years now. Also, if I don’t get their reps through an email, I can always call them on the phone because they’re always available. Besides the Gerber Life Insurance, I buy everything in Gerber for my grandchildren.
I thought that getting a Grow Up plan from Gerber Life Insurance for my grandson was a good idea as the money doubles and he can collect that money if he wants when he turns 18. The application took a month and I did mostly everything online so it was easy. I've had it for four years now and I wish they would stop sending me mail asking me to enroll. They waste a lot of paper for nothing and I've already told them that.
I was going to be a grandmother then and people said that Gerber Life was a good insurance plan to get, so I bought the Grow-Up plan for my grandson. He just turned seven, so I've had that policy for seven years now. I applied online for the insurance plan and I received it within a couple of weeks. You can't beat the cost of the premium and I'm perfectly satisfied. I've recommended Gerber Life to every grandmother and parent that I know.
I have two Grow-Up plans from Gerber Life plans for my granddaughters. It seemed like a good investment for them. Once they are of age, it will be very beneficial to them. I trust the Gerber name, and I liked what I read when I was researching the policy and it was worth it. Also, applying for it online was fairly easy.
I am very happy to have Gerber Life. They allowed me to reinstate my grandkids. I purchased Grow Up plans for my grandkids so that if something happens to them I'd be able to bury them. The oldest policy I have with them was nearly 12 years now, while the other two was added when my other grandkids came into the world. I used to have a burial plan plus a life insurance, but I realized that I don’t need the burial plan. I’m glad to have the life insurance, so I’d keep up with the payments for security and the cost is good as well. The only thing that I regret is with my insurance on my two children. They're now in their 30's and when they were younger I didn't increase it. I should have increased theirs by the time they’re teenagers because now it costs an arm and a leg to have insurance for older people. I would recommend Gerber Life to anybody. I’ve also told my lady friends who I work with to join Gerber Life or AARP for their grandbabies.
Gerber Life's college plan looked like something to get within reason so I got one. Their application process was easy and their representatives were knowledgeable.
At the time I couldn't get a regular life insurance policy but I was qualified for the Gerber accident policy plan where it’s $10 a month and $100,000 in the case of death and I took that. It was nice to know at least if it was an accident I would be taken care of. So, if I lose a hand or a foot, they'll make some payment to me. I had been thinking of getting life insurance but that was the closest. I didn't want to spend a lot and the application and payment weren't too bad. It's an automatic withdrawal of $9.59 from my account and they've been very nice because if I know I'm not going to have the funds I call a week or so in advance and they change the date for me.
However, I spend nearly $120 a year on something that never really materially helps me. I live by myself and I just wanted a little protection. Nonetheless, the policy will help to finalize my affairs, pay my debts, get me cremated if I get into an accident, which I hope I won’t. If I died by a disease, I'd have to find some other way. It's a valuable plan to have if you're concerned that you might be hurt and need the money or want to cover debt.
A lot of times, parents don’t think until the last minute to start preparing their children's college fund and sometimes the kids can’t go to the specific college that they want to go to because the parents can’t afford it. So it's a great idea to start now when they're younger and it will be less stress on the parents as the child begins to enter college. We got the college plan for our six-year-old from Gerber and their application process was easy. Every time I call or if I have questions, somebody was always helpful and went over the application with me. They answered all the questions to their best ability and if they couldn’t help me with that sort of question, they will get me to another representative. Everyone seemed to be really nice, polite and patient.
I like Gerber's college plan. It’s a good thing to invest in and I have told all my friends that got younger kids about it. I’ve also told my cousins that they should start the plan and when they asked me what they have to do to start theirs, I gave them Gerber's number. I also like the fact that I can borrow from it when I have an emergency. I have borrowed some money and taken my son to Disney, and it was convenient to do that. I’ll pay it back when I get my taxes.
I needed a policy that would pay for my funeral and the application process with Gerber Life was fairly straightforward. I understand it doesn't pay within two years, but when I get the money back, plus 10% after two years, it'll pay the $6,000. However, I hesitated because if they ever paid $6,000, I would have already given them $2,000, but it makes sense for a funeral policy.
Gerber Life is a great insurance company to be with versus all the other ones out there. I have the Adult term for myself and the Grow-Up plan for my son for when he has to go to college. My son's insurance was the easiest to get but mine took a little longer than expected. They were checking on my background and were looking to see if I have any more policies. But, it's a great value. I can afford it and it's not over $100 each month. Plus, I've got the accidental plan with that. I will recommend it.
I was a single mom and I wanted to be sure that if something were to happen to me in my son's formative years, there would be some start for him so I bought the Gerber Grow-Up Plan. However, one thing I wasn't made aware of was that shortly before the child's 21st birthday, he will then be the owner of the policy, but not necessarily the payor. He then gets complete control over who the beneficiary is. It was not clearly explained to me in the beginning, nor did I bother to ask. But when the child turns 21, parents like myself, who have had the program for so long, forget easily what’s really going on.
I found out the hard way, through making several phone calls, that I’m no longer the policy owner even though I am paying for it. It would have been nice to have advance notice on that and if I wanted to change it, they could have advised on the necessary steps to take, which I did have to do. As it turned out, my son had turned it all back over to me. I sent in a form with my son’s and my driver’s licenses and signatures saying that he was releasing his interest and was giving it back to me. I made myself beneficiary because, obviously, I still am his mother.
Plus I was able to borrow a little bit against the whole life policy. I didn’t even know it was a whole life, I thought it was a term life so that’s how long it’s been. So now I’m back in the driver’s seat of being the owner, payor, and beneficiary but once my son gets married, I’ll change on that. I would say good things about Gerber Life to others but I would also tell them to be aware of what’s going on as far as what kind of program they're being involved in.
Gerber Life Grow-Up ® Plan Reviews
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Gerber Life Grow-Up® Plan Reviews
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