bank of america mortgage customer service phone number

bank of america mortgage customer service phone number

Bank of America Customer Service

Bank of America Customer Service Phone Number

Bank of America Customer Service Hours

Reviews For Bank of America Customer Service (12)

I have banked with BofA for over 20+ years. I have always had outstanding customer service from them.

Worst service I have in my life.

WORST possible bank to try to contact by phone--impossible to get through their phone system to reach a human being.

I always try to be patient and understanding, but this the worst Bank I have ever dealt with ! From customer service to office hours. I hope that someone will Step Up and make this Bank a Bank that it should be.

I cannot get in touch with my local branch. I can see by the other comments that this is a system-wide BofA problem. When I got connected to customer service, THEY could not even contact the branch. I wonder if anyone works there? And the hours - drive through only until 4pm, except Fridays it's 6pm. So, I guess if I want to talk to anyone, I'll go to drive through on Friday evening. What a crock! I thought I would never find a bank with worse service than Wells Fargo, but BofA "wins" the "Worst Service EVER" award!

The Forest Drive bank has got to the worst bank I have ever had to deal with! Inept is a kind word! What a sorry state of affairs. Pathetic.

I need a credit card no matter what and by the ways thanks for the special deals. What about inheritance loans if we don't get our inheritance because of things we don't want to know about. And here's an idea, send out credit card notices and loans notices directly in email to every student of America no matter what anyone says.

OMG im so Glad this is NOT my Bank

Anyone who banks at this bank should have their head examined. as a matter of fact I would make them pay you to Bank there,,I just wanted to pay on My Friends CC for him while he was in the Hospital and I can only say,,WHY why would you bank at this pathetic place. /

It is impossible to get a local phone number for my local branch. this is SO annoying I will do all my banking at a competitor. I even called the 800 customer service center number and they said my local branch DOESNT have a contact number and I would have to visit IN PERSON.

Automated service is horrible!

I will never use your bank for my banking needs as you have the most annoying automated service. I work in customer service and if our customer service were as bad as your companies we would no longer be in business. It is IMPOSSIBLE to get through to a customer service representatives at ANY of your branch locations! All I wanted to ask is if anyone had turned in a lost car key.

The connection is so bad that you can't even hear/understand what the recording is saying. Why do you make it so difficult to find out what your hours of operation at a particular location are? It's absolutely ridiculous that you can't get a phone number to your local branch to ask a simple question.

Bank of America 1-800 Toll Free Number

Support & Contact: 1 800 Bank of America Phone Number Look Up

What is the 1-800 number for Bank of America? Below is a list of toll free 800 numbers for Bank of America (B. of A.).

General Account Information Check Balance, Lost Card, Open Account, Customer Service: 1.800.432.1000

  • Welcome to Bank of America
  • To get started, please say or enter your telephone access ID, or your card or account number
  • To better assist you please enter the last 4 digits of social security number or tax id or your full card or account number now
  • If you need more time, say wait a moment, or press 1
  • More options (say 4 times)
    • In a few words, please tell me what you are calling about
    • You can say something like make a payment, whats balance of my checking account, or forgot my debit card PIN
      • Make a payment
      • OK, make a payment, I can help you with that here, please say or enter your full account number
    • say report something lost or stolen, or press 2;
    • open an account or apply for a loan 3,
    • locate an ATM or a banking center 4,
    • get online banking support 5,
    • set up a telephone access ID 6,
    • to repeat this option say repeat or press 8,
    • to hear more option say option or press 9.
  • please tell us in a few words why you are calling so that we can better assist you.

Dispute credit card transaction: 1-888-809-7321

  • Thank you for calling cards services, please enter your account numbers. I am sorry I did not get your response.

Military Banking: 1-800-334-1920

  • Welcome to bank of America, a military bank. Please enter your checking account number followed by the pound sign.
  • To hear all options available to you press the pound sign now
  • international and collect call operators please press pound and 0 for service.
  • To access information on your account for balance, account activity, transfer top payments, check reorders or other options press 1,
  • to open a new account or to apply for a credit card press 2,
  • for information regarding on line banking press 3,
  • if you know your parties extension press 4 now
  • for ATM or banking centers location press 5,
  • for information on your existing check card, ATM card or credit card or to report a lost or stolen check card, ATM card or credit card press 6
  • to speak with a customer service representative press 0.

Existing Mortgages: 1.800.669.6607

hours: Monday–Friday 7 a.m.–7 p.m. Local Time

Home Equity: 1.800.934.5626

hours: Monday–Friday 7 a.m.–7 p.m. Local Time

Auto Insurance Services, Inc: 1.800.589.9202 (Sales & Service)

hours: Monday – Friday 8 a.m. – 10 p.m. ET

Benefit Solutions (HSA, FSA, HRA): 1.800.992.3200 (Sales)

hours: Monday–Friday 9 a.m.–6 p.m. ET

Borrowers Protection Plan: 1.866.317.5116 (Service)

hours: Monday–Friday 8 a.m.–8 p.m. ET

Credit Protection Plan: 1.877.523.0032 (Service)

hours: Monday–Friday 8 a.m.–11 p.m. ET, Saturday 9 a.m.–5:30 p.m. ET

Homeowners & Condo Insurance: 1.800.262.4240

hours: Monday–Friday 8 a.m.–10 p.m. ET

Home Warranty, Cross Country Home Services: 1.866.607.9778

hours: Monday–Friday 8 a.m.–10 p.m. ET; Saturday 9 a.m.–5:30 p.m. ET

Privacy Assist: 1.800.516.9561 (Service)

Monday–Friday 8 a.m.–11 p.m. ET

Saturday 9 a.m.–6 p.m. ET

Renters Insurance Services, Inc: 1.800.201.1711

Monday–Friday 8 a.m.–10 p.m. ET

Banc of America Term Life Insurance Services, Inc: 1.866.817.2836

hours: Monday–Friday 7 a.m.–8 p.m. CT

Auto, boat, RV Insurance: 1.800.215.6195

hours: Monday–Friday 9 a.m.–8 p.m. ET, Saturday 9:30 a.m.–6 p.m. ET

Small Business Online Banking Support: 1.866.758.5972 (Existing & New Accounts)

Bank of America customer service

Bank of America is an international financial services and banking institution based in Charlotte, North Carolina. BofA, as it is commonly known became an important part of the wealth management service industry when it acquired Merrill Lynch in 2008. Bank of America offers almost every single avenue of support imaginable including phone, chat, email and FAQ's.

  • How to reach a live person:
    • Speak, "Talk to an associate" when recording begins.

    Sat-Sun: 8am-5pm (local time)

  • Email:
    • This information has not been added.

      • How to reach a live person:
        • This information has not been added.

        Click here to update this department.

    • Hours of Operation:
      • This information has not been added.

        Click here to update this department.

    • Customer service link:
      • This information has not been added.

        Click here to update this department.

    • Description:
      • This information has not been added.

        • How to reach a live person:
          • This is a direct number
        • Hours of Operation:
          • 24/7
        • Email:
          • This information has not been added.
            • How to reach a live person:
              • This information has not been added.

              Click here to update this department.

          • Hours of Operation:
            • This information has not been added.

              Click here to update this department.

          • Customer service link:
            • This information has not been added.

              Click here to update this department.

          • Description:
            • This information has not been added.

              • How to reach a live person:
                • This is a direct line. The phone is answered by an advocate.
              • Hours of Operation:
                • This information has not been added.

                  Click here to update this department.

              • Customer service link:
                • This information has not been added.

                  Click here to update this department.

              • Description:
                • This number allows a person to contact a representative directly in the CEO's office. This is especially helpful if you have exhausted your options with the regular customer service. You will reach the banking department but they can transfer you to the mortgage department if necessary.

              I had my cellphone, light up with " Christmas colors ", on a company advertising 1month free. POF dating service. i held off the chronic emails on this for months, and stated in order to get 1, needed a credit card. i wound up getting charged $ 16.90 times 5, plus an additional fee of $ 19.99. this totals $ 104.49..ridiculous..i deleted this 1 month introduction, this must be a fly by night company. the 2 customer service numbers must be fraud. they are # 1 800 252 0044, the other .no live human voice, either. i did send a letter addressed today, to BBB in Bethlehem, pa..that this is a typical " Christmas scam ".

              Customer service stinks. I recently had a credit report done and you still after all these years have my name linked to my ex husbands account which he fraudulently opened by forging my signature years ago. You assured me about 9 years ago that my name was not on the cards. Guess what morons, it still is. My name should be taken off now. I am looking into an attorney because I cannot reach you by phone

              Posted by Harassing phone calls from BofA

              We have received several 'debt collection' call from BofA;the first was Dec 2016,followed by calls in April and July. After each call I called the number given and am told that there is no record of the call placed to me, no record of the need for a call as our acct is current and always has been. The call center agent is pleasant but unable to offer any info as to why the calls were placed or how to get this issue resolved so that we don't get any more calls. I am sick of trying to get this fixed.

              I have a deduction on my account that I did not authorize. I called to clear this up and you have no one available. I believe this is fraud. I do not want it to happen again.

              I will advise every friend and family member I can locate to drop Bank of America as their bank. Your lack of compassion surrounding the death of my mom Roberts J Brown and her two pods listed as myself and my sister is something I would have never anticapted from such a well known bank. Because of your lack of a heart we had to cancel a memorial service for my mom because Bank of America says were not correctly set up as her pods. We are all the family she has left and our hearts are torn to bits because we miss are mom and now Bank of America has said well too bad suffer. Just an FYI Bank of America the agreement to set us up as PODs were done in the presence of two attorneys a paralegal and my mom with all her family by her side. So who are you to say anything different. This was a very tragic event and your lack of compassion well I guess I should have seen it coming. We did the best we could in a very bad situation.

              Bank Of America Customer Service

              does not support this feature.

              Currently you can call only US numbers.

              Mon-Fri: 7am-10pm (local time)

              Sat-Sun: 8am-5pm (local time)

              Online ability, Courteous agents, Many locations, Topcreditdebtsolutions, Teller service

              It worse experience ever i hate their customer service, No resolution available, Overall failure for a good long term customer, Nobody to talk to for help, I do not care attitude

              Bank of America is a multinational banking and financial corporation. It was founded by Amadeo Giannini in October 1904. Its headquarters is base in Charlotte, North Carolina, United States. Bank of America provides a broad range of banking and financial services. They include the following: consumer banking, corporate banking, mortgage loans, wealth management, credit cards, and many more. The corporation also specializes in insurance, investment banking, private equity, refinancing, and savings. There are 2 divisions: Bank of America Home Loans and Bank of America Merrill Lynch. Its subsidiaries are U.S. Trust, Merrill Edge, and Merrill Lynch. There are more than 4500 Bank of America locations worldwide.

              Bank Of America is ranked 47 out of 494 in Banks category

              Please tell us where you are currently so we can give you information for your location. Traveling internationally? See how to contact us from outside the U.S.

              We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that.

              Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have.

              If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you opt out, though, you may still receive generic advertising. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements.

              Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. These ads are based on your specific account relationships with us.

              To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review the Bank of America Online Privacy Notice and our Online Privacy FAQs.

              Bank of America, N.A. Member FDIC. Equal Housing Lender opens in a new window

              © 2018 Bank of America Corporation. All rights reserved.

              Bank of America's Unsolicited Idea Submission Policy

              Bank of America and its associates do not accept or consider unsolicited ideas, including ideas for new or improved products, processes or technologies, product enhancements, advertising and marketing campaigns, promotions or new product names. Please do not send any original materials, suggestions or other items. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Bank of America's products or marketing efforts might seem similar to ideas submitted to the Bank. If, despite our request not to send us your ideas, you still do, then regardless of what your communication states, the following terms shall apply to your idea submission.


              You agree that: (a) your ideas will automatically become the property of Bank of America, without compensation to you, (b) Bank of America can use the ideas for any purpose and in any way, and (c) any information you provide will be considered non-confidential.

              1 Star2 Stars3 Stars4 Stars5 Stars (4 оценок, среднее: 5.00 из 5)
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